AI Automation for Service Businesses

Your business runs on hard work.
I make the admin run itself.

Custom automations for Australian service businesses — lead follow-up, invoicing, scheduling, client intake — built, managed, and maintained so your team can focus on the work that actually makes money.

Sound familiar? You're not alone.

Your Team Is Stuck Doing the Same Admin Every Day

Chasing invoices, sending reminders, following up leads manually. Your best people are spending hours on tasks that don't need a human — and it's costing you real money every week.

Leads Come In After Hours and Go Cold

A potential customer fills out your form at 9 PM. Nobody responds until morning. By then, they've already booked with a competitor who got back to them in two minutes.

You Know You Should Automate — But Where Do You Start?

You've heard about AI and automation, but everything sounds complicated and expensive. You just want something that works — without having to learn new software or hire a developer.

Free Guide: The 3 Automations Saving Service Businesses 10+ Hours a Week

Download the 9-page guide showing exactly where your business is losing time and leads — with the ROI math behind each automation.

Get the Free Guide

Results in Practice

After-Hours Leads Recovered

One plumbing company went from losing 40% of after-hours leads to capturing nearly all of them — with a single automated response system.

Response Time: 12 Hours → 2 Minutes

An accounting practice cut their enquiry response time from 12 hours to under 2 minutes using an automated lead follow-up workflow.

Invoicing: 10 Hours → Zero

A trades business automated their entire invoicing workflow — invoice generation, email delivery, payment reminders, and live status tracking — saving 8–10 hours a week of manual admin.

The 4-Step Done-For-You System

1

Strategy Call

I map your workflows and find the bottlenecks — like the 8 hours a week your admin spends chasing invoices or the leads going cold after hours.

2

Build

I connect your existing tools — Xero, your CRM, your booking system — into automations that run themselves. No new software for your team to learn.

3

Test & Optimise

I run it for 30 days, monitor everything, and fix any edge cases before it's fully live. You see exactly how it's performing.

4

Scale

Once it's working, I expand it — new workflows, new areas of your business, more time back for your team.

What I Build

Stop Doing the Same Admin Twice

Lead follow-up, invoicing, scheduling, client intake — automated and running without your team touching it. I connect your existing tools (Xero, your CRM, your booking system) into workflows that handle the repetitive stuff 24/7.

Show Up When People Ask AI for Recommendations

When someone asks ChatGPT, Gemini, or Google for a plumber, dentist, or accountant in your area, your business appears. I optimise your online presence for AI-generated search results so you get found where your competitors don't.

Content That Sounds Like You — Without You Writing It

I build content systems trained on your brand voice. Social posts, emails, website copy — produced on schedule, on brand. You just review and approve.

Built, Managed, and Maintained

I don't just build it and disappear. The first 30 days are dedicated to monitoring, fine-tuning, and making sure everything runs properly. If something breaks, I fix it. That's the deal.

About OpticFlow

I Build Automations So You Can Focus on Actual Work

I'm Guy, and I build custom automations for Australian service businesses — trades, dental, legal, accounting, and more. If your team is spending hours every week on admin that doesn't need a human, I can fix that. I connect your existing tools into workflows that run themselves, so your team focuses on the work that actually makes money.

Frequently Asked Questions

What can you automate for my business?

I build automations tailored to your operations — lead follow-up, appointment scheduling, invoicing, client onboarding, review collection, and AI search visibility. Every system is custom-built to work with your existing tools like Xero, HubSpot, Salesforce, and Outlook. If your team is doing it manually and repeatedly, there's a good chance I can automate it.

How long does it take to build and launch?

Most automations are built and live within 2 to 4 weeks. I start with a strategy call to identify your biggest bottleneck, then build, test, and deploy. I prioritise speed so you see a return in your first month.

What happens after it's built? Do I need to manage it?

No. I build it, I manage it, I maintain it. If something breaks, I fix it. You don't need to learn any new tools or become technical. That's the whole point.

Is the strategy call really free?

Yes. It's a 30-minute conversation where I learn about your business and identify your highest-ROI automation opportunity. You walk away with a plan whether we work together or not. No pitch, no obligation.

Let's Find Your Highest-ROI Automation

Book a free 30-minute strategy call — I'll map out the first workflow worth automating for your business. You keep the plan whether we work together or not.

Book My Free Strategy Call